We are committed to make your shopping experience fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase. Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
You can always contact us for any question at email@example.com
Once an order is placed it is considered as a final sale and no cancellations are accepted.
AS A COMPANY POLICY, WE DO NOT PROVIDE REFUND/ RETURN/ EXCHANGE ON ANY PRODUCT ONCE SOLD. WE OFFER REFUNDS ONLY IF ANY DAMAGE HAS OCCURRED DURING THE TRANSIT.
Any issue regarding delivered shipment should be reported within 1 hour of receiving the parcel. Parcel opening video is a must if you are claiming any problem in the package like damage or missing item. Without parcel opening video we will not take any action (Start to end non edited video)
WE WILL NOT PROCESS RETURNS, EXCHANGES, CANCELLATIONS OR REFUNDS FOR THE FOLLOWING:
All sales are final. We have taken extra time and efforts to mention size details of each product so that customers can check and order accordingly. We strictly do not entertain the following reasons.
Customers simply change their mind after buying the goods.
Reasons like product is big, heavy or long. We take all efforts to give clear pictures and mention product details like size details and color of every product. It is the duty of client to read the product description clearly before placing orders or email us to clear doubts before purchase.
Minor design variations/colour changes : All our items are completely handcrafted, thus there be a minor variations in each piece. These are beyond the control of our hands. They are the result of the human involvement in the process. These handcrafted products are all one of a kind, just like you and me.
Custom made products (Pre Order Category)
Nose Jewelry & Helix, Cartilage piercings due to hygienic reasons. Read the wire thickness (gauge) and size details clearly before purchase. We don’t entertain any excuses once the product is delivered.
Nosepins, Naths, Septums and bugadis being small and delicate items should be handled with extra care while using. We are not responsible for cases of breakages of nose jewelry or bugadi due to mishandling of wires even if it happens within few hours of delivery. Kindly understand and cooperate. Each item is examined and packed well in a sturdy gift box so that it reaches you safe and sound. We also keep a photo proof of your products with your parcel before we ship out which can be shared if any such cases occur.